If you're experiencing crashes with OctaneRender, there are some simple actions you can take to resolve most crashes, including CUDA errors. You may see CUDA error 2, 700, 999. These are most often attributed to NVIDIA driver compatibility with your GPU, OS, and OctaneRender.
The first thing to try is to perform a clean installation of the latest NVIDIA Studio driver available here, based on your GPU model/OS and reboot the machine.
- The minimum NVIDIA driver version required is R528 (R572 for GeForce RTX50 Series)
If you still encounter issues, try the below:
- Contact help@otoy.com for help with your crashes. We can send you a utility that will capture information about the computer or take a look at your scene and provide recommendations.
- We recommend Windows 11.
- If you are still using OctaneRender v4.05, we recommend NVIDIA driver 431.86.
- Try using the latest version of OctaneRender.
- Studio Ready drivers are optimized for rendering - please avoid using Game Ready drivers if possible.
- Mac/Windows 10 users should contact help@otoy.com for assistance.
- The minimum version of macOS required is 14.5. It will be soon raised to 15.